Arkadi Hotel

The location is great! Right in the city center, above the central market, with a great city view! You can feel and take in the city vibe, and it gives you the mood to go out and have a drink! We loved the cleaning service, which is great, the staff, the breakfast (had a lot of classics such as eggs, omlette, cheese, ham, bacon, and also specialties like cheese pie, salads, grilled vegetables, Greek sweets, Greek yogurt and more). The mattress and pillow are super comfy, the AC is smooth, and you can control the levels of cooling. Ah yeah, and the hotel design, branding and anesthetics are just exquisite! We loved everything!

-Very clean and lovely hotel, it looks brand new -Staff are so friendly and polite -Rooms are nice, clean and comfortable (beds and pillows), no noise could be heard at the back of the hotel which was perfect -Location is spot on, this is the best thing about the hotel. You are literally on the door step of Old Town, the Venetian Harbour, restaurants, shops and the bus station. The journey from the bus station to the airport was about 30mins and it stopped right outside the departures entrance.

We stayed in room 103 facing the square so could see the hustle, and bustle of Chania, for one night only. The hotel were kind enough to allocate us a lower floor room, which we asked for and due to my wife's vertigo. The room itself was minimalist, but comfortable and had good air-conditioning. And the breakfast,next morning was exceptional with lots of choice. The reception staff were also professionally friendly with one gentleman who we nicknamed Bruno Fernadez,standing out for extra praise.

The location is excellent, just a few meters from Chania Old Town and the Venetian Harbour, you can easily access Chania's main attractions in a short amount of time. Staff is very friendly, kind and helpful and did everything they could to help, including offering to change room to one with a shower with a door. Breakfast is good, served in a large, airy space.

I am delighted we chose the Arkadi Hotel for our stay. We were visiting Crete to celebrate my partner's birthday, so the very polite staff at reception noticed that and upgraded us to a better room with an amazing terrace view. Besides that on the actual date, we received a piece of cake up to our room. This is a remark about the hotel's values and understanding of true hospitality. Moreover, the hotel has a great interior and location. It felt boutique and Scandinavian, the room was clean and functionally well-designed and the breakfast was nice as well. I would definitely recommend and will probably visit again next summer.